CUSTOMER CONTROL PANEL

Your server.
Your Surreal dashboard.

The customer experience is custom-built around Surreal. Provisioning and node operations stay behind the scenes while customers manage everything from the Surreal dashboard.

Control without the clutter.

The preview below reflects the design system being applied to the real customer dashboard.

SURREAL CUSTOMER PORTAL

Server overview

Manage your game service from one workspace.

ONLINE
STATUSRunning
ADDRESSIP : Port
SLOTSPlan limit
Server controlStart / Stop / RestartReady
ConfigurationEditable filesAvailable
File ManagerProtected accessAvailable
ResilienceBackup & restoreIntegrated

Service overview

Status, connection details, slots, and service identity in one place.

Console

Read supported console output and send permitted commands.

Configuration

Edit approved server configuration files and customer-safe settings from the Surreal dashboard.

File manager

Customer file access with path controls, extension rules, upload quarantine, Defender, and ClamAV checks.

Resilience

Manual backups, restore requests, automation, and configuration revision workflows.

Subusers

Delegate access to services with explicit per-server permissions.

Billing

Subscriptions, invoices, payment methods, renewals, and account credits.

Notifications

Operational and customer-account messages stay in the portal.

Support

Create and follow tickets without leaving the customer dashboard.