Server Controls
Start, stop, restart, and manage supported services from the Surreal customer dashboard.
THE SURREAL PLATFORMMore than a server.
More than a server.
Your World Redefined.
Surreal combines the storefront, customer portal, billing, automated provisioning, resilience tooling, support, and administration into one experience.
Tools built around real ownership.
These capabilities are backed by the Surreal application and production server infrastructure, not placeholder marketing cards.
Live Console
View live server console output and send permitted server commands directly from Surreal.
Configuration Editor
Edit approved server configuration files and customer-safe settings directly from Surreal.
File Manager
Browse service files, edit supported text formats, create folders, download files, and use scanned uploads.
Backups
Create, download, delete, and restore backups through Surreal’s resilience workflow where the provider supports it.
Configuration History
Resilience tooling can retain configuration revisions and provide rollback paths for supported files.
Automation
Scheduled backup and restart workflows can be managed through the resilience automation runner.
Recovery Workflows
Customer restore requests and staff recovery tooling are tracked through the Surreal application.
Subusers
Delegate access to individual services with permission-aware customer controls.
Billing & Invoices
Subscriptions, invoices, credits, payment methods, renewals, and provisioning live in one account.
Notifications
Operational and account notifications are surfaced directly inside the customer portal.
Integrated Support
Open support tickets, follow replies, and keep service context connected to your account.
Ownership Enforcement
The website validates service ownership before customer-facing server actions are performed.
Protected Backend
Private infrastructure credentials stay server-side and are never exposed to customer browsers.
Resource Entitlements
Commercial plans can enforce RAM, CPU units, storage, slots, and game-specific limits from the backend.
Catalog-Driven Storefront
Games, tiers, availability, descriptions, and resource profiles are managed from the admin catalog.
Legal Document Management
Terms and privacy documents can be administered from the Surreal staff panel and served publicly.
DESIGNED TO SCALEOne control plane.
One control plane.
Multiple game nodes.
The Surreal application remains the customer and staff control layer while commercial game workloads run on dedicated Linux nodes managed by Surreal.
Node-aware operationsService allocations and node health are monitored through Surreal infrastructure.
Capacity policyCommercial eligibility and resource reservations stay backend-controlled.
Fail-closed designUnsupported remote backup transport is not presented as completed functionality.
Permission-awareCustomer, subuser, and staff access remain separate.